Terms of service
Effective Date: April 6, 2026
1. Introduction Welcome to The Recovery State ("Company", "we", "our", "us"). These Terms of Service ("Terms") govern your access to and use of our website located at www.therecoverystate.com ("Website") and any related services. The Recovery State is a trade name of Reveles Enterprises LLC, a Washington limited liability company. By using our Services, you agree to be bound by these Terms.
2. Eligibility By using our Services, you represent that you are at least 18 years of age. Our products are high-ticket wellness equipment intended for adult use; if you are under 18, you may not use this Website or purchase products.
3. Medical and Wellness Disclaimer (CRITICAL)
3.1 Not Medical Advice: The information provided on this Website, including text, graphics, and images, is for informational purposes only. It is not intended to be a substitute for professional medical advice, diagnosis, or treatment.
3.2 Consult Your Physician: Always seek the advice of your physician or other qualified health provider before using a sauna or cold plunge, especially if you have high blood pressure, heart conditions, or are pregnant.
3.3 Assumption of Risk: By purchasing and using our equipment, you acknowledge that sauna and cold therapy involve physical stress. You voluntarily assume all risks associated with the use of these products.
4. Orders, Payment, and Fraud Verification
4.1 Pricing: All prices are in USD. We reserve the right to change prices at any time.
4.2 Fraud Prevention: Due to the high value of our products, we reserve the right to flag any order for additional identity verification. We may request a redacted photo of a government-issued ID to match the billing address before shipping.
4.3 Order Acceptance: We reserve the right to refuse or cancel any order for any reason, including suspected fraudulent activity or pricing errors.
5. Shipping, Returns, and Refunds Your use of our Services is also governed by our Shipping Policy and Return and Refund Policy, which are incorporated into these Terms by reference. Please review those documents specifically regarding freight delivery and restocking fees.
6. Intellectual Property Rights All content on this Website, including "The Recovery State" logo, product photography, and written copy, is the property of Reveles Enterprises LLC. You may not reproduce, duplicate, or copy any portion of our site without express written permission.
7. Prohibited Activities You agree not to use this site to:
Conduct any fraudulent or illegal activity.
Attempt to bypass any security measures or "scrape" product data.
Interfere with the site’s performance or servers.
8. Disclaimers and Limitation of Liability
8.1 "As Is": Our Services and products are provided on an "AS IS" basis. While we partner with high-quality manufacturers, we make no warranties beyond those expressly provided by the manufacturer.
8.2 Maximum Liability: In no event shall Reveles Enterprises LLC, its directors, or employees be liable for any amount exceeding the total purchase price paid by you for the product in question.
9. Governing Law and Venue These Terms shall be governed by the laws of the State of Washington. Any legal action or dispute arising under these Terms will be brought exclusively in the courts located in King County, WA.
10. Contact Information If you have any questions about these Terms, please contact us:
Company Name: The Recovery State (Reveles Enterprises LLC)
Address: 905 Harvey Rd B, Auburn, WA 98002
Email: support@therecoverystate.com
Phone: (888) 898-1024