Payment Options
Effective Date: April 6, 2026
1. Introduction At The Recovery State, we prioritize your security and convenience. We provide a range of encrypted, industry-leading payment methods to ensure your transaction is seamless and protected. All processes comply with United States federal and state financial regulations.
2. Accepted Payment Methods
2.1 Credit and Debit Cards We accept all major providers, including:
Visa, Mastercard, American Express, and Discover.
Your payment is processed through a secure, PCI-compliant encrypted gateway. For your protection, we do not store your full card details on our servers.
2.2 Express Checkouts & Digital Wallets For a faster and more secure experience, we support:
Shop Pay: Optimized for Shopify users with end-to-end encryption.
Apple Pay & Google Pay: Secure biometric checkout from your mobile device or browser.
PayPal: Select PayPal at checkout to be redirected to their secure portal to authorize your transaction.
2.3 Financing Options (Buy Now, Pay Later) We understand that high-performance recovery equipment is a significant investment. We offer flexible financing through Shop Pay Installments (and other providers such as Affirm/Klarna, where applicable). Eligibility and terms are determined by the provider at the time of checkout.
3. Payment Security & Data Protection Your financial safety is our highest priority.
SSL Encryption: Our site uses 256-bit Secure Socket Layer (SSL) technology to protect your data during transmission.
PCI Compliance: Our payment processors are certified Level 1 PCI DSS compliant, meeting the highest global standards for credit card security.
4. Fraud Prevention & Order Verification To protect our customers and prevent unauthorized transactions:
Manual Review: Due to the high value of our products, The Recovery State reserves the right to manually review orders.
Verification: We may contact you via phone or email to request additional identity verification before shipping your order.
Cancellation: We reserve the right to cancel any order that triggers our internal fraud security alerts. In such cases, a full refund will be issued to the original payment method.
5. Currency & International Fees All transactions are processed in United States Dollars (USD). While we accept international cards, The Recovery State is not responsible for currency conversion fees or exchange rate fluctuations applied by your bank or credit card issuer.
6. Order Confirmation & Receipts
Instant Confirmation: You will receive an automated order confirmation email within minutes of a successful transaction.
Digital Receipt: A formal PDF receipt for your records will be included with your confirmation. If you do not see this in your inbox, please check your "Spam" or "Promotions" folder.
7. Customer Support If you have questions regarding a transaction or need assistance with a high-value wire transfer, please contact our team:
Email: support@therecoverystate.com
Phone: (888) 898-1024
Business Hours: Monday–Friday, 9:00 AM – 5:00 PM PST
The Recovery State 905 Harvey Rd NE, Suite B, Auburn, WA 98002
