Billing Terms & Conditions
Effective Date: April 6, 2026
1. Introduction These Billing Terms and Conditions ("Terms") govern the payment obligations and processes between The Recovery State, a trade name of Reveles Enterprises LLC ("Company", "we", "us", or "our") and the customer ("Customer", "you", or "your"). By purchasing our products, you agree to be bound by these Terms.
2. Payment Terms
2.1 Pricing: All prices are listed in United States Dollars (USD). Prices are subject to change without prior notice. Prices are exclusive of applicable sales tax, which will be calculated at checkout based on your delivery address.
2.2 Payment Methods: We accept Visa, MasterCard, American Express, Discover, Shop Pay, Apple Pay, Google Pay, and Meta Pay. For high-value orders, we may also accept ACH/Wire transfers upon request.
2.3 Payment Due Date: For all retail purchases, full payment is due at the time of order. For custom or B2B orders, payment is due upon receipt of the invoice unless otherwise specified in a written agreement.
3. Invoicing
Invoice Issuance: Invoices and order confirmations are issued automatically upon order completion.
Delivery Method: Invoices are sent via email to the address provided at checkout. It is your responsibility to ensure your billing information is accurate.
4. Late Payments (For Invoiced Orders)
4.1 Interest: If an invoiced payment is not received by the due date, a late fee of 1.5% per month will be charged on the outstanding balance.
4.2 Suspension: We reserve the right to hold shipment or suspend services if payment is not received within 10 days of the due date.
5. Disputed Charges
Notification: If you dispute any charge, you must notify us in writing at support@therecoverystate.com within 15 days of the transaction date. Please include your order number and the details of the dispute.
6. Refunds and Credits
Refunds are provided in accordance with our [Return and Refund Policy]. Approved refunds will be processed to the original payment method within 10–14 business days.
7. Taxes
Customer Responsibility: You are responsible for all applicable sales taxes.
Tax Exemption: If you are a wholesaler or tax-exempt entity, you must provide a valid Reseller Permit at the time of purchase to waive sales tax.
8. Billing Errors
We reserve the right to correct any billing errors or omissions. If you are overcharged, we will issue a credit or refund promptly. If undercharged, we will invoice you for the difference.
9. Payment Security
Data Protection: All payment information is handled in compliance with PCI-DSS standards.
SSL Encryption: Transactions are secured using industry-standard SSL encryption. We do not store your full credit card information on our servers.
10. Limitation of Liability
Our maximum liability for any claims arising under these Terms is limited to the total amount paid by you for the product in question. We are not liable for any indirect, incidental, or consequential damages.
11. Governing Law
These Terms are governed by the laws of the State of Washington. Any legal proceedings shall be brought exclusively in the courts located in King County, WA.
12. Contact Information
Company Name: The Recovery State
Address: 905 Harvey Rd B, Auburn, WA 98002
Email: support@therecoverystate.com
Phone: (888) 898-1024
Website: www.therecoverystate.com
